How to deal with a bad review on Etsy shop?

March 30, 2018March 30, 2018| Art CraftrArt Craftr| 0 Comment|
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Getting a bad review on Etsy can be very disappointing. Here are some steps to take when a situation like this occurs.

1. Stop and think.
It is best to think carefully about the situation before making a sudden response either directly or indirectly, which in some cases may contribute negatively to the situation.

Sometimes, letting the entire situation go and moving on can be the best option then you will no longer need to be scrolling further into this inculcative post.

2. Contact the buyer/reviewer

You can address a bad review by reaching out to the buyer/person who left the review and see if they’d be willing to help you better address the issue they reference in the review. This may lead to a buyer editing their review.

If you’re unable to resolve the issue to your or the buyer’s favor, you can choose to learn from the situation and move on.

Always remember reviews are people’s opinions and people will always have opinions.

Totally out of the seller’s control.
Furthermore, not everyone can be pleased which means its officially not the end of the world.
If that still didn’t work.

3. Publicly respond to the review on the Etsy Website.
As a last resort, you are able to respond publicly to reviews with ratings of three or fewer stars.
Remember you are given one shot at this.

After submitting your response, the entire rating & review of the buyer, and your response will no longer be editable.

Since your response will be public and viewable by other shoppers, here are some tips from Etsy when responding:

  • Be short and simple.
  • Respond in a positively and professionally
  • Be specific in addressing the concerns from the review and any changes you made as a result.
  • Focus on your business, not the reviewer.

Thanks for reading
Please leave your questions and comments below.

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How to make a homemade face mask?How to make a homemade face mask?

May 22, 2020May 22, 2020| GuestGuest| 0 Comment| 2:05 am

Face masks were used in hospitals, but now these have become a necessity to save yourself from COVID-19. It is recommended to use a face mask when you go outside. Due to this epidemic, its demand has increased rapidly, but supply is not sufficient to meet requirements. So, it is suggested to make your DIY face mask at home.

Ways to Make a DIY face mask at home.

How to make Face mask without stitching?

If you don’t know sewing, it doesn’t mean you can’t prepare a DIY face mask. We have come up with a method in which face masks can be made without stitching.

How to Make a face mask by using a bandana

In this method, you need three things.

  • Scarf or bandana
  • Elastic, ponytail holder or rubber band which one you have
  • Kitchen roll, paper towel, or coffee filter (these are not necessary)

Method: the bandana or scarf, which is firmly woven and pure cotton, is ideal for a face mask.

  1. First of all, fold your scarf or bandana in half.
  2. Now, fold it again two times lengthwise from the top and bottom as well.
  3. Here you can use a paper towel, kitchen roll, or coffee filter after cutting a square piece, but it is entirely optional.
  4. A rubber band or hair band is placed around the strip of material you are using.
  5. In the end, turnover your material towards mid and tuck it’s both ends.

How to Make a Face mask using cloth and sewing machine.

If you know sewing, then you can easily make a facemask that is more durable and long-lasting. You only need a few things in this method.

  • Cotton fabric (10*6-inches)
  • Elastic, hair or rubber band (2*6-inch)
  • Sewing machine
  • Thread
  • Needle or pins
  • Scissors

Method: You can make a face mask from cloth in several ways, but we intend to describe a simple way for this purpose, so you will not find it difficult to understand and sew.

  1. In the very first step, you have to keep two pieces of cloth on each other side by the side, which you want to show on the front face down.
  2.  Long sides of the fabric are folded down approximately ¼-inch and pin it there. If you do not have pins at home, do not worry. You can achieve your purpose of holding the fabric together using a needle. If you can do it without a pin or needle, that’s also fine.
  3. Now fold the sides of your material over and stitch them to keep your stuff in place.
  4. In the next step, edges of your face mask are folded over by half an inch and hem.
  5. Your hem is ready, You can pass a thread through the hem with the help of a needle or pin.
  6. Tie the knots and tuck inside the hem by moving them.
  7. Now, stitch the ends of this DIY face mask so that elastic stays in place.

Using facemask is vital for everyone nowadays. The good news is considering it is crucial for your health as well as life, you can make one at home or simply grab one Here from our supplies collection.

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What to do when you find another Etsy shop using your photos without your permission?What to do when you find another Etsy shop using your photos without your permission?

January 24, 2018January 24, 2018| Art CraftrArt Craftr| 0 Comment| 6:06 pm


From my point of view as an expert in the industry. Just like any normal discrepancy between two individuals in the real world, it is best to first try to settle the dispute/disagreement as grown adults by trying to talk to the party at fault if proven futile then you escalate the matter to higher authorities.
Sometimes it is not a matter of the party at fault being presumptuous but it is most times due to ignorance of the fact. Hence It may save you the time and effort of reporting and following up which sometimes takes a little while to get your desired response.

According to Etsy’s Infringement Policies after reporting the faulted party, upon Etsy’s investigation if the report is of a fact, Etsy will revoke and/or disable access to the alleged infringing material, then contact the faulted party as a notification of the report and removal of the infringed material in question. In such contact notification, Etsy also encourages the party at fault to contact the party that reported the claim of infringement and vice-versa to try settling the claim considerably as situations like these are very serious and can be a thorn in both parties foot.

To simplify Etsy encourages infringement claims to be solved directly between the two parties. Which is the best option?
As a market regardless of its virtual aspect. Everyone is required to be their brother’s keeper and personally, I don’t think anyone should attempt to set their brother up for a fall even though it does happen.

As a result, it is best to first reach out to the party deemed to be at fault. In fact, talking things out first also gives you the probability of meeting a new friend or customer/client and also not limited to you supplying such party with the said materials at a cost who knows the world is round from what we know.
Please leave your questions, concerns, and comments below.

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How to decide what crafts to sell in my etsy shop?How to decide what crafts to sell in my etsy shop?

October 1, 2017October 1, 2017| Art CraftrArt Craftr| 0 Comment| 6:44 pm

Deciding what crafts to supply in your Etsy shop can be a very tedious and can also be one of the easiest aspects of your Etsy shop. In fact, many persons who initially had an interest in starting an online business such as an Etsy shop got demotivated by such a simple situation. If you are the kind of person who initially created crafts for a living, Etsy will there and then be a bonus to your monthly salary. Hence, its a lot easier to start your supply chain.

In a case such as mine which i didn’t have a finish product in mind. I had to firstly find a finish craft product am very passionate about which were beaded jewelry, personally i think beaded jewelry are just worth having.

However in such a case. If you don’t have the know how, to create a product.

  • firstly find a craft which you either like, love or adore having and/or wearing or seeing others having and/or wearing. This way it give you the passion & ability to explore and create different variations such as different colors, styles, versions, etc.
  • Secondly research on how to build such craft from start to finish.
  • Thirdly attempt to build a basic version of the craft in mind. Your first creation may not be perfect but you will get better at it while creating more for your customers.

In the final stages, Find a reliable source to supply you with raw materials consistently. I recommend the Etsy Club Craft supplies shop, there you get a very wide range of tools, raw materials, and other supplies at very wonderful rates that can be shipped right to your door.

Tip. In order to ensure you are creating products of the same standards, you must be able to constantly get raw materials of the same qualities.

Leave your comments and questions.

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