Getting a bad review on Etsy can be very disappointing. Here are some steps to take when a situation like this occurs.

1. Stop and think.
It is best to think carefully about the situation before making a sudden response either directly or indirectly, which in some cases may contribute negatively to the situation.

Sometimes, letting the entire situation go and moving on can be the best option then you will no longer need to be scrolling further into this inculcative post.

2. Contact the buyer/reviewer

You can address a bad review by reaching out to the buyer/person who left the review and see if they’d be willing to help you better address the issue they reference in the review. This may lead to a buyer editing their review.

If you’re unable to resolve the issue to your or the buyer’s favor, you can choose to learn from the situation and move on.

Always remember reviews are people’s opinions and people will always have opinions.

Totally out of the seller’s control.
Furthermore, not everyone can be pleased which means its officially not the end of the world.
If that still didn’t work.

3. Publicly respond to the review on the Etsy Website.
As a last resort, you are able to respond publicly to reviews with ratings of three or fewer stars.
Remember you are given one shot at this.

After submitting your response, the entire rating & review of the buyer, and your response will no longer be editable.

Since your response will be public and viewable by other shoppers, here are some tips from Etsy when responding:

• Be short and simple.

• Respond in a positively and professionally

• Be specific in addressing the concerns from the review and any changes you made as a result.

• Focus on your business, not the reviewer.

Thanks for reading
Please leave your questions and comments below.

Rainy days can be a drag for children and adults alike. Despite the weather outside though, there is fun to be had inside as well. Rainy days are the perfect time to break out the arts and crafts that will drive away the rainy day dreariness. Crafts are perfect for all ages and ensures that nobody is left out.

Crafts for Small Children.

Children age two and up can sit at the table with paper and crayons. While the younger children may not have a long attention span, coloring will help to keep a child entertained when it is not feasible to play outside. Cut out some shapes on paper and let the children decorate the shapes. For more fun, break out some glitter markers and some stickers. Foam is also a good option for younger children. Foam does not tear easily and is very versatile which makes it a good material for young children to craft with.

Crafts for school aged children.

Children who are attending school are likely more adept at handling items such as scissors and glue. Popsicle sticks are a great item to have on hand for rainy days. Popsicle sticks can be used to build houses, picture frames and many other things. The possibilities are unlimited and your child’s creativity is the limit. Paints are also a good idea. Lay out some paint, brushes, paper and some water and paper towels for cleanup and let your kids paint the day away.
If the children are in middle or high school, they are adept at doing more than coloring or painting. Craft ideas for older children include painting on a canvas, scrapbooking and other paper crafts, as well as building crafts out of wood and other items. Cross stitching and fabric arts are good deterrents from the weather outside as they are time consuming.

Crafts for adults.

There are many different crafts that adults can do. Jewelry making and scrapbooking are two of the most popular activities. Sewing, whether by hand or machine, is an activity that can take up a lot of time and therefore drive away the rainy day blues.
Crafting does not have to be and is not age oriented. There are many different craft types, with different levels of difficulty available for pre-school age children all the way through adulthood. Keeping craft supplies on hand will make a rainy day easier on everyone.
Please leave your comments and questions below.

From my point of view as an expert in the industry. Just like any normal discrepancy between two individuals in the real world, it is best to first try to settle the dispute/disagreement as grown adults by trying to talk to the party at fault if proven futile then you escalate the matter to higher authorities.
Sometimes it is not a matter of the party at fault being presumptuous but it is most times due to ignorance of the fact. Hence It may save you the time and effort of reporting and following up which sometimes takes a little while to get your desired response.

According to Etsy’s Infringement Policies after reporting the faulted party, upon Etsy’s investigation if the report is of a fact, Etsy will revoke and/or disable access to the alleged infringing material, then contact the faulted party as a notification of the report and removal of the infringed material in question. In such contact notification, Etsy also encourages the party at fault to contact the party that reported the claim of infringement and vice-versa to try settling the claim considerably as situations like these are very serious and can be a thorn in both parties foot.

To simplify Etsy encourages infringement claims to be solved directly between the two parties. Which is the best option?
As a market regardless of its virtual aspect. Everyone is required to be their brother’s keeper and personally, I don’t think anyone should attempt to set their brother up for a fall even though it does happen.

As a result, it is best to first reach out to the party deemed to be at fault. In fact, talking things out first also gives you the probability of meeting a new friend or customer/client and also not limited to you supplying such party with the said materials at a cost who knows the world is round from what we know.
Please leave your questions, concerns, and comments below.