How to deal with a bad review on Etsy shop?

Getting a bad review on Etsy can be very disappointing. Here are some steps to take when a situation like this occurs.

1. Stop and think.
It is best to think carefully about the situation before making a sudden response either directly or indirectly, which in some cases may contribute negatively to the situation.

Sometimes, letting the entire situation go and moving on can be the best option then you will no longer need to be scrolling further into this inculcative post.

2. Contact the buyer/reviewer

You can address a bad review by reaching out to the buyer/person who left the review and see if they’d be willing to help you better address the issue they reference in the review. This may lead to a buyer editing their review.

If you’re unable to resolve the issue to your or the buyer’s favor, you can choose to learn from the situation and move on.

Always remember reviews are people’s opinions and people will always have opinions.

Totally out of the seller’s control.
Furthermore, not everyone can be pleased which means its officially not the end of the world.
If that still didn’t work.

3. Publicly respond to the review on the Etsy Website.
As a last resort, you are able to respond publicly to reviews with ratings of three or fewer stars.
Remember you are given one shot at this.

After submitting your response, the entire rating & review of the buyer, and your response will no longer be editable.

Since your response will be public and viewable by other shoppers, here are some tips from Etsy when responding:

  • Be short and simple.
  • Respond in a positively and professionally
  • Be specific in addressing the concerns from the review and any changes you made as a result.
  • Focus on your business, not the reviewer.

Thanks for reading
Please leave your questions and comments below.

Related Destash

How to make homade soaps?How to make homade soaps?

We all use soap. In the old days, most people made their own. Today, we are much more likely to buy it from the store. There are lots of brands to choose from, and each brand has various formulations and scents.

But making your own soap has some definite advantages. One of the most significant is the price. We can make soap much cheaper than we can buy it. Making it ourselves also gives us complete control over the ingredients, so we can create a soap that’s perfect for our skin type in a scent of our choice.

Making soap is much easier than you might think. It is, however, important to take certain safety precautions. Here’s a basic recipe:
Ingredients
* 12 cups lye crystals
* 5 cups softened water
* 6 pounds lard

Instructions
1. Put water in a glass or plastic bowl. Carefully pour lye into water, stirring constantly with a plastic or wooden spoon. This should be done outdoors or in a well-ventilated area because it produces caustic fumes.
2. Mixing lye and water produces heat. When the lye is completely dissolved, set the mixture aside to cool.
3. Place lard in a stainless steel or enamel pan. Melt over low heat.
4. Allow both the lye solution and the lard to cool to room temperature.
5. Slowly pour the lye solution into the lard, stirring slowly and constantly with the plastic or wooden spoon.
6. Continue stirring after all of the lye solutions has been added. Drizzle a small amount of the mixture into the pot periodically. When the soap keeps its shape for a moment before sinking into the mixture, you can add scent, color, and herbs.
7. Pour the soap into a mold greased with Crisco. Wrap in a towel, and let sit for about 18 hours or until completely cooled. Uncover and let sit for 12 more hours.
8. The soap may now be unmolded and cut into bars. Let the bars cure for 3 to 4 weeks before using.
Customizing Your Soap

There are lots of different ways you can customize your soap. To make the best soap for your skin type, you may want to use different oils. Some that are commonly used include olive oil, coconut oil, cocoa butter, and shea butter. The correct amount varies depending on which oil you use, so look for recipes online or in books until you get the hang of it.

Essential oils have therapeutic properties and add fragrance. Oatmeal, cornmeal and other grains can be added as exfoliants. And skin-safe colorants may be used to produce the desired color. These ingredients should be mixed together and added to a cup of the soap mixture, then stirred into the rest of the soap mixture immediately before pouring into the mold.

Making your own soap is easy, and it can be lots of fun. Coming up with the perfect concoction for your skin is rewarding, and sweetly scented homemade soaps make wonderful gifts for any occasion.
Please leave your questions and comments below.

How to Crochet?How to Crochet?

Having a hobby which is a viable skill these days can be fun and profitable. Learning how to Crochet actually benefits you in more ways than one, in fact, it is a great stress reliever. Here is a basic outline of learning how to Crochet.
Firstly you must ensure you have the basic requirements to start your first crochet project.

Basic things needed:


slip knot
Step 1: Hold a crochet hook in the preferred hand and make a slip knot on the hook.

slip knot 2
Step 2: Bring yarn over hook from back to front and grab it with the hook.

one chain stitch
Step 3: Draw hooked yarn through slip knot and onto the hook. This makes one chain stitch.
Repeat Steps 2 and 3 in sequence 28 more times. You should have 29 chain stitches and one loop will remain on hook.

chain
Step 4: Skip the first chain stitch.

first row
Step 5: Insert hook into the center of the next chain stitch. Draw yarn through the chain stitch and up onto the hook. There are now 2 loops on hook.

one single crochet stitch
Step 6: Bring yarn over hook from back to front, and draw it through both loops on hook. One loop remains on the hook, and you have just made one single crochet stitch.
Repeat Steps 5 and 6 in each of the remaining 27 chains — be sure to work in the very last chain. You have now completed one row of single crochet. Measure your work; it should be about 7″ wide. If it is too wide, try again with fewer beginning chains. If it is too narrow, try again with more beginning chains.

end of row
Step 7: At the end of the row, make one chain stitch, then turn the work counter-clockwise, leaving the hook in the chain.
Now you can begin another row, working into the stitches of the previous row.

turn for next row
Step 8: Make one single crochet stitch in the first stitch and in each remaining stitch of the previous row. Be sure to work into the last stitch. Chain 1, turn.
work to the last stitch
Repeat Step 8 until the block measures 9″ long.

Finishing: Cut the yarn from the skein, leaving a 6″ end. Draw the hook straight up, bringing the yarn through the remaining loop on the hook.
leave 6 in. tail

Thread yarn into yarn needle and weave back and forth through stitches to secure.
Hope this guide was helpful.
Your comments and questions are welcomed.

How to make DIY homemade hand sanitizer?How to make DIY homemade hand sanitizer?

When we talk about protecting ourselves from germs, the best way is that old-world handwashing. What if water and soap are not available? In this case, the perfect option is using hand sanitizer. Sometimes, you can’t find sanitizer, especially in today’s situation of COVID-19. So, make your own using simple ingredients.

Making DIY hand sanitizer at your home

We want everyone to be safe from the Coronavirus, so here is the step by step guide to making hand sanitizer.

Ingredients for hand sanitizer

The components which are necessary for our DIY homemade sanitizer are:

  IngredientsQuantity
99% Isopropyl alcohol1 Cup
3% Hydrogen peroxide1 Tablespoon
98% glycerin1 Teaspoon
Sterile distilled or cold boiled water¼ Cup or 65 milliliters
Aloe Vera gel½ Cup
Essential oilFew drops

Tools

  1. Measuring cup
  2. Measuring spoons
  3. Empty spray bottles
  4. Vacant bottles to store sanitizer

Method

Let’s start to make our hand sanitizer.

Pour alcohol into a container

First step is to pour the alcohol into a medium-sized container through a pouring nozzle or funnel.

Note: One thing you must know that the percentage mentioned on the bottle of Isopropyl alcohol is the alcohol congregation in it. When we are using 99% of it, we are dealing with pure alcohol. If you use 70% alcohol, it has approximately 2/3rd alcohol and remaining is water. A hand sanitizer less than 70 or 60% is not considered as a good one and it is not capable to fight with germs.

Add hydrogen peroxide

Now, you have to include hydrogen peroxide in Isopropyl alcohol.

Add glycerin in it and mix

In the next step, the glycerin will be added and mixed. As it is thick as compared to other two ingredients so it will take some time to mix properly. Make sure that the spoon you are using to stir glycerin is clean. If the container has a lid then it is suggested to shake it for combining everything.

Pour water into the mixture

Pour ¼ of distilled or boiled water in this amalgam and rustle. You have to consider one thing properly that water must be cold.

Include aloe Vera gel

If you want to make a gel consistency then you can skip water and add aloe Vera gel in the mix. Moreover, alcohol can be harsh on your skin and damage it but aloe Vera gel can minimize its hardness. It is better to use natural gel but you can bought it from the store too.

Use essential oil

To make your handmade sanitizer fragrant, you can add a few drops of any essential oil in it. Tea tree oil is perfect for this purpose due to its antibacterial feature. If you don’t have this oil, you can select any oil of your choice like lemongrass or lavender.  

Pour sanitizer into bottles

Pour your DIY hand sanitizer into spray bottles, but before it, you have to sanitize them as well. Here you go, your handmade sanitizer is ready to use.